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The Starbucks project management team: a case study

 

Role of project management team in Starbucks succees 

Dreaming to be a project manager at Starbucks?

Slurp over some brewing coffee!

Let's dig into their management process. 


Since going public in 1992, Starbucks is a household name.

Starbucks as a project globally dominates the premium coffee market.

Established in 1972,

The company objective is to improve the service industry while providing its clients with the best treats available. Starbucks Corporation is committed to completing this initiative and achieving dominance in the supply of its products.

 Starbucks believes in preserving sustainability, so it ensures that the company's retailing venture makes employees engage at a level of management to grow rapidly. Every part of their operation, from choosing the best coffee beans to how they serve their consumers, is meticulously thought out and carried out. 

Project Management at Starbucks

At Starbucks, project management is a cross-functional action that includes joint effort between groups from various departments, including marketing, operations, technology, and supply chain. The organization's project management group is answerable for characterizing project objectives, deciding asset prerequisites, observing project progress, and speaking with partners.

Starbucks' project management approach is portrayed by an emphasis on readiness, adaptability, and development. The organization takes on an iterative way to deal with project management, where projects are separated into more modest, manageable parts, and criticism is integrated into the advancement cycle. This empowers the organization to rapidly answer changing economic situations and customer needs, and to turn its project strategies on a case by case basis.

Drivers of Starbucks' Project Success

There are several factors that contribute to Starbucks' success in project management, including:

·       The Project management team at Starbucks integrates technology for all aspects of customer experience, such as store design, beverage development, finance, and location. Team members and project managers know what each other is working on, which allows quick adjustments to be made.


To further blow your mind_ Microsoft worked with Starbucks to       develop a guardian module that enables it to direct new recipes to the machine. Isn't that amazing?

The management team are expected to bring innovative collaborations to the table. 

 

·       The team knows that customers need their morning coffee right in bed so "right now" nothing could be easier than giving them the option to customize their orders by placing it online or getting their coffee drive-thru. Mobile apps, ordering drinks online, finders, and other features are also incorporated into the user experience to strengthen the Starbucks brand in the modern digital age.


·       The project management team at Starbucks seem to imply SWOT analysis as a tool to create brand equity and how the company is likely to succeed. SWOT analysis is used to pinpoint potential problem areas and find the most economical strategy to come up with ideas and organize their projects.

The team has been successful in the market by growing its new business venture capital investors and striking a balance between the organization's flexibility and rigidity.

  

·       Starbucks itself as a project has excellent staff guidance training. The management team believes in human capital development within parameters that all staff can learn and grow.

For instance, staff members are given the liberty to choose training depending on their preferences.

 

·       The process of the Lean management system is a 'secret sauce' that has been found to promote the organization's growth. Starbucks' competitors are less likely to acquire market share as a result of customer engagement, which lessens the concern over losing customers.

 

·       The company's third-quarter net income rose to 25%, without having an impact on their most selling 'Venti and Grande'. it claimed that the price hike is "due to " inflation in labor costs, however, this tactic brought profit margin by 11%

To juxtapose its pricing and to be fair to consumers, the management team target a value-based approach where customers are willing to pay the greatest amount. 

 

·       The team has dug a great way to keep the money "at home" by making consumers and workers stakeholders by showing their optimal performances, distributing incentives and showing climate concern (they automatically would be willing to invest in a cause). 


What Business can learn from the Starbucks management system?

 Act as the gateway

It's difficult to break into such a business. Due to the intense competition, client satisfaction is of the utmost importance. Special promotions or discounts are not rare; winning the masses with a distinctive product and an entertaining journey is precisely what is required.

Personalize products for customers 

Although an unmatchable competition, startups can learn high quality and appealing products to retain customers. This stage is also known as remarketing. Help customers in upgrading their lifestyle as this retains trust in your brand. Keeping it simple and sophisticated is what consumers look for today in a brand. 

Parity pricing

Even while everyone enjoys a good deal. Too low of a price can hurt service whereas excessive price hikes can shoo away your customers. To make price competition parallel and fair, an effective tactic it is rather safe to stand out for your customer service and your quality.

Employee Retention 

Just the way Starbucks aims to leverage its user experience by training employees, employees must be considered a valuable asset. 


FAQ

What is the market skimming price for Starbucks?

Whenever a new product emerges, Starbucks raise a price hike to collect as much revenue as possible.

What do you learn from the strategies of Starbucks?

  • Set a mission
  • Manage money wisely
  • Analyze customer needs
  • Align Improved Technology

What does the project manager at Starbucks do?

Project managers at Starbucks,

  • Implement plan
  • Manage risks
  • Estimates Budget
  • Adjust and update project plans 

 How does Starbucks differentiate itself from its competitors?

Product initiation, sustainable sourcing, and assimilation of technology are what Starbucks adopted to keep its competitors at bay.


Conclusion 

In an industry, as crowded as this food chain industry, competition is inescapable. Starbucks faces a wide range of competition as a coffee shop chain.  Starbucks is at the cutting edge of modern coffee technology, 

Starbucks' project management team has improved their rankings by outlining several tactics that adhere to industry norms. Starbucks' guiding philosophy demonstrates how they handle its customers, partners, and company.

Their sole goal is to serve the best.


Author’s Bio

This article is written by Mark Edmonds, he is a prolific assignment writer who believe in encouraging education among students and caters some of the best written assignments to them. Some of his notable works are project assignment help and management assignment help

 

 

 

 

 

 

 

 

 

 

 

 

 


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